Confidential luxury retail brand

We at Sensate Talent are seeking an exceptional Sales Advisor to join a confidential ultra-luxury retail brand. The Sales Advisor will deliver an unparalleled client experience, achieve individual and boutique sales targets, and represent the brand with elegance and expertise.

Key Responsibilities

• Client Experience & Sales
  Deliver a personalized and refined luxury experience to every client.
  Achieve and exceed individual and team sales targets.
  Develop long-term client relationships, nurturing VIP clientele and repeat business.
  Anticipate client needs, offering tailored product recommendations and styling advice.

• Brand Representation
  Uphold the brand’s heritage, image, and values at all times.
  Ensure impeccable grooming, etiquette, and product knowledge.
  Serve as a trusted brand ambassador inside and outside the boutique.

• Operations & Presentation
  Maintain boutique presentation standards, including merchandising and cleanliness.
  Assist with inventory management, stock replenishment, and product displays.
  Support security and loss-prevention protocols.

• Clienteling & Events
  Proactively engage in clienteling activities to expand the client base.
  Participate in exclusive in-store events and activations.
  Contribute to client outreach initiatives, ensuring personalized follow-ups.

Key Performance Indicators (KPIs)

• Individual and boutique sales performance.

• Customer satisfaction, retention, and loyalty.

• Contribution to client database growth and VIP development.

• Adherence to luxury service and presentation standards.

Qualifications & Skills

• Previous experience in luxury retail, hospitality, or high-end service environments.

• Strong sales drive with a proven track record of achieving targets.

• Passion for luxury, fashion, and delivering exceptional service.

• Excellent communication, interpersonal, and clienteling skills.

• Fluency in English (additional languages highly valued).

  • Professional appearance and polished presentation.