Junior Position

About the Role

We’re looking for a Training Facilitator with a passion for luxury, style, and excellence in client experience. In this role, you’ll lead training sessions that inspire high standards across our brand empowering retail teams, boutique staff, and frontline ambassadors to deliver the elevated service our clients expect.

You’ll be responsible for creating visually compelling training content, so advanced skills in PowerPoint and Canva are essential. This role is a great fit for someone who understands the subtlety and nuance of luxury and knows how to communicate it through both words and visuals.

What You’ll Be Doing

• Design beautiful training materials using PowerPoint and Canva that align with our visual standards and tone of voice.

• Support new launches and key campaigns by preparing frontline teams with clear, aspirational messaging and sales tools.

• Work closely with Lead Trainers to ensure all training content is aligned with our brand values and global positioning.

• Create tailored content for a range of audiences, from boutique advisors to store managers and regional leadership.

• Track impact and feedback to continuously improve content delivery and learner engagement.

What We’re Looking For

• Experience delivering training in luxury retail, beauty, fashion, or hospitality.

• An eye for detail and aesthetics—especially in presentation design.

• Strong storytelling and facilitation skills, with a natural ability to hold a room.

• Confidence using PowerPoint and Canva to create high-end, on-brand visuals.

• A strong sense of brand and an appreciation for visual identity and tone.

• A collaborative, proactive mindset and a flexible approach to working with different teams and markets.

• Willingness to travel if needed.

Bonus Points If You Have

• A background in luxury or premium brand environments.

• Fluency in additional languages.

• Experience supporting training for new store openings or high-profile campaigns.

• Familiarity with learning management systems or e-learning tools.

Why This Role

You’ll be at the heart of our brand,helping teams bring it to life every day through confident, informed, and elegant client interactions. You’ll have creative freedom, a collaborative team, and the chance to shape how we train and empower people across regions. If you care deeply about service, aesthetics, and storytelling, we’d love to hear from you.