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Business Manager
About Sensate Talent & Our Collaboration with a Luxury Jewelry Brand
A leading Luxury Jewelry Brand is a contemporary house rooted in regional identity, creativity, and craftsmanship. Designed and produced in the UAE, the brand is known for its bold, modern expression of culture, seamlessly blending heritage with innovation within the regional and international luxury landscape.
Sensate Talent is a boutique recruitment firm specializing in luxury, creative, and consumer-facing leadership roles across the Middle East. With a deep understanding of premium brands, high-growth environments, and cultural nuance, Sensate Talent partners closely with clients to identify talent that aligns not only with technical requirements, but also with brand values and long-term ambition.
Sensate Talent has been appointed as the exclusive recruitment partner for this search, working in close collaboration with the leadership team to ensure a thoughtful, discreet, and high-quality hiring process.
Job Title: Business Manager
Company: Luxury Jewelry Brand
Location: Dubai, UAE (Full-time On-site)
Reports to: Founders / Board of Directors
Direct Reports: Sales & Operations Supervisor, Senior Accountant
Dotted Line Reports: Marketing Manager
Indirect Reports: Jewelry Consultant (reports into Sales & Operations Supervisor)
Role Purpose
The Business Manager is responsible for driving revenue growth, commercial execution, and channel performance. This role focuses on sales leadership, partner management, pricing discipline, and operational execution, while working closely with the founders on strategy and business direction.
It is a hands-on growth role designed for a strong commercial leader who wants to scale with the brand and grow into broader responsibility over time.
Key Responsibilities
1. Commercial & Revenue Leadership
Drive top-line revenue across:
Direct sales
Wholesale, consignment, and collaborations
Manage key retail and wholesale partners and day-to-day commercial relationships.
Monitor sell-through, stock rotation, and channel performance.
Execute pricing, discounting, and promotion policies in line with brand positioning.
Identify growth opportunities across channels, products, and markets.
2. Sales Operations & Execution
Translate commercial plans into clear weekly and monthly sales targets.
Work closely with operations to ensure stock availability and timely delivery.
Support negotiations with partners under founders’ guidance.
Ensure strong execution across retail, online, and wholesale touchpoints.
3. Financial & Performance Management
Own commercial KPIs including:
Revenue by channelo Gross margin contribution
Sell-through and inventory efficiency
Support budgeting, forecasting, and performance tracking in collaboration with finance.
Monitor costs and commercial efficiency within approved budgets.
Prepare clear performance reports and insights for founders.
4. Team Leadership & Development
Lead and develop the sales and operations team.
Set clear targets, priorities, and KPIs.
Foster a performance-driven, collaborative culture.
Support hiring and onboarding of commercial roles as the business grows.
5. Brand & Cross-Functional Collaboration
Work closely with marketing to align campaigns, launches, and collaborations with sales objectives.
Ensure brand consistency and premium positioning across all sales channels.
Champion customer experience and after-sales excellence.
Success Metrics
Revenue growth by channel
Sell-through and stock rotation
Gross margin contribution
Partner performance and retention
Team performance and execution quality
Profile & Experience
5–10 years experience in commercial, sales, or business management roles.
Strong background in luxury, fashion, jewelry, or premium brands.
Proven ability to drive sales performance and manage key accounts.
Solid commercial and numerical understanding (pricing, margins, KPIs).
Hands-on, execution-focused, and growth-oriented.
Ambition to grow into broader leadership responsibility over time.
Why This Role
Direct exposure to founders and decision-making.
Opportunity to grow with an iconic regional brand.
Clear path to expanded responsibility as the business scales.
Meaningful impact in a fast-moving, creative, premium environment.
Luxury Jewelry
Full-time
Dubai, UAE
Fashion Advisor
(UAE National)
Fashion Advisor – Luxury Retail
We’re looking for a passionate and service-driven Fashion Advisor to join a leading luxury fashion retailer. In this role, you’ll embody the brand’s spirit of excellence, offering personalized styling advice, building lasting client relationships, and delivering a world-class in-store experience that reflects the brand’s commitment to sophistication and care.
What You’ll Do
Client Experience & Styling
Welcome clients with warmth and professionalism, ensuring every interaction aligns with the brand’s luxury standards.
Provide expert styling advice and personalized product recommendations to suit clients’ preferences and lifestyles.
Stay updated on the latest fashion trends, collections, and product knowledge to deliver informed service.
Support clients with fittings, alterations, and after-sales services to ensure complete satisfaction.
Anticipate client needs and go above expectations to create memorable shopping experiences.
Sales & Relationship Building
Drive individual and store sales targets through exceptional client engagement and product expertise.
Build and maintain strong, long-term relationships with clients, fostering loyalty and repeat visits.
Utilize CRM tools to record client preferences, purchases, and follow-ups.
Assist in VIP client appointments and exclusive events, ensuring seamless coordination and personalized service.
Operational Excellence
Maintain impeccable store presentation, visual merchandising, and product displays in line with brand guidelines.
Collaborate with team members and management to achieve sales goals and operational efficiency.
Monitor stock levels, communicate client requests, and assist in product replenishment.
Uphold company policies, grooming standards, and operational procedures at all times.
What We’re Looking For
Bachelor’s degree or diploma in Fashion, Retail, Business, or a related field.
1–2 years of experience in luxury retail or fashion sales.
Excellent communication and interpersonal skills with a refined, professional demeanor.
Strong passion for fashion, styling, and client engagement.
Fluency in English; Arabic and other languages are a plus.
Proficiency in MS Office and familiarity with CRM systems.
Energetic, confident, and able to thrive in a fast-paced, customer-focused environment.
Why This Role Matters
As a Fashion Advisor, you’ll represent a prestigious luxury brand, serving as a trusted style consultant and ambassador of excellence. Your expertise, attentiveness, and ability to connect with clients will transform shopping into a memorable experience — strengthening the brand’s reputation for elegance, exclusivity, and exceptional service.
Confidential
Full-time
Dubai, UAE
Customer Service Excutive
(UAE National)
Customer Service Executive – Luxury Retail Fashion
We’re seeking a polished, customer-focused Customer Service Executive to join a leading luxury fashion retailer. In this role, you’ll be responsible for delivering exceptional service to clients across multiple touchpoints — ensuring every interaction reflects the brand’s high standards of quality, care, and sophistication.
What You’ll Do
Client Support & Communication
Serve as the first point of contact for customer inquiries via phone, email, and online channels.
Provide accurate information regarding products, collections, store locations, and services.
Handle after-sales support, including exchanges, returns, and repairs, ensuring a seamless experience.
Follow up with customers to ensure satisfaction and timely resolution of concerns.
Maintain a professional, empathetic, and brand-aligned tone in all communications.
Relationship Management & CRM
Update and maintain client records in the CRM system to ensure accuracy and traceability.
Identify opportunities to enhance client relationships through proactive communication.
Support store teams and CRM initiatives by sharing customer insights and feedback.
Collaborate with internal departments to ensure smooth coordination between customer service, retail, and logistics.
Operational & Service Excellence
Ensure all processes and interactions comply with company service standards and policies.
Monitor service KPIs and contribute to achieving customer satisfaction and loyalty targets.
Assist in developing and improving service workflows to enhance efficiency and client experience.
Participate in product and service training to stay updated on new collections and policies.
What We’re Looking For
Bachelor’s degree or diploma in Business, Communications, or a related field.
1–2 years of experience in customer service, retail, or hospitality (luxury fashion experience preferred).
Excellent communication and interpersonal skills with a client-centric attitude.
Fluent in English; additional languages are an advantage.
Strong organizational and problem-solving skills with attention to detail.
Proficient in Microsoft Office; experience with CRM or ERP systems is a plus.
Why This Role Matters
As a Customer Service Executive, you’ll represent a world-renowned luxury fashion brand by ensuring that every client interaction is seamless, personalized, and memorable. Your professionalism, empathy, and attention to detail will reinforce the brand’s reputation for excellence and elevate the overall customer journey.
Confidential
Dubai, UAE
Call Center Agent
(UAE National)
Call Center Agent – Luxury Retail Fashion
We’re looking for a professional, service-driven Call Center Agent to join a leading luxury fashion retailer. In this role, you’ll be the first point of contact for clients, providing exceptional support and ensuring every interaction reflects the brand’s commitment to excellence and personalized service.
What You’ll Do
Customer Service & Communication
Handle incoming calls, emails, and online inquiries with professionalism and warmth.
Provide accurate information on products, services, store locations, and ongoing promotions.
Assist clients with order placements, returns, exchanges, and general service requests.
Maintain a courteous and empathetic approach to ensure a luxury-level customer experience.
Escalate complex issues to the appropriate department while ensuring timely resolution and follow-up.
Client Relationship Support
Capture and update client information in the CRM system to ensure data accuracy.
Assist in identifying and following up with potential leads and returning customers.
Collaborate with retail and CRM teams to enhance client satisfaction and retention.
Support the coordination of after-sales services and ensure smooth communication between store and client.
Operational Excellence
Adhere to company communication and service standards across all channels.
Monitor customer feedback and report recurring issues or opportunities for improvement.
Participate in regular training to stay updated on brand collections, policies, and systems.
Contribute to achieving service KPIs including response time, quality, and client satisfaction.
What We’re Looking For
Bachelor’s degree or diploma in Business, Communications, or a related field.
1–2 years of experience in a call center, customer service, or retail support role (luxury or fashion experience preferred).
Excellent verbal and written communication skills in English; additional languages are a plus.
Strong interpersonal skills with a polished, professional demeanor.
Ability to multitask, work under pressure, and remain detail-oriented.
Proficiency in MS Office and CRM systems; experience with ticketing platforms is an advantage.
Why This Role Matters
As a Call Center Agent, you’ll be the voice of a prestigious luxury fashion brand, delivering a world-class experience that goes beyond transactions. Your ability to provide accurate information, empathy, and personalized service will strengthen customer loyalty and uphold the brand’s premium image.
Confidential
Full-time
Dubai, UAE
Site Engineer
(UAE National)
Site Engineer
We’re looking for enthusiastic and driven Site Engineers to join our client’s project team in Dubai or Abu Dhabi. In this role, you’ll work closely with the Project Engineer to support day-to-day site operations, ensuring that projects are delivered safely, on time, and to the highest standards. This is an excellent opportunity for fresh graduates to begin their career in civil engineering.
What You’ll Do
Support the Project Engineer in managing daily on-site construction activities
Monitor work progress, ensuring compliance with safety and quality standards
Coordinate with contractors, suppliers, and other stakeholders on project requirements
Prepare daily site reports and update project documentation
Assist in inspections, approvals, and site problem-solving
Contribute to timely and smooth project execution
What We’re Looking For
Bachelor’s degree in Civil Engineering
Fresh graduates or candidates with minimal experience are encouraged to apply
Strong English communication skills (written and verbal)
Ability to work independently as well as part of a team
Proactive, detail-oriented, and ready to take initiative on site
Why This Role Matters
As a Site Engineer, you’ll play an important role in ensuring construction projects are carried out safely, efficiently, and with quality. Your contribution will support the engineering team and help shape successful project outcomes.
Construction
Full-time
Abu Dhabi, UAE
Planning Coordinator
(UAE National)
Planning Coordinator
We’re looking for a detail-oriented and organized Planning Coordinator to join our client’s planning team in Dubai or Abu Dhabi. In this role, you’ll work closely with the Planning Manager to support scheduling, monitoring, and reporting on project timelines. Ideal for fresh graduates with a civil engineering background, this position offers valuable experience in project planning and coordination.
What You’ll Do
Assist in preparing and maintaining project schedules
Support in resource planning and progress tracking
Conduct project performance monitoring and reporting
Coordinate with site teams and project managers for timely updates
Assist in preparing presentations and project documentation
Occasionally visit sites to gather progress information
What We’re Looking For
Bachelor’s degree in Civil Engineering
Fresh graduates or candidates with minimal experience
Strong English communication and analytical skills
Basic knowledge of Primavera software (preferred but not required)
Organized, detail-oriented, and eager to learn project planning tools
Why This Role Matters
As a Project Planner, you’ll help ensure projects run smoothly by supporting effective scheduling and monitoring. Your role contributes directly to on-time delivery and successful execution of projects.✨ Would you like me to also reformat the Sales Advisor role into this same style, so all three positions are consistent for your job posting?
Construction
Full-time
Dubai, UAE
Project Planner
(UAE National)
Project Planner
We’re looking for a detail-oriented and organized Project Planner to join our client’s planning team in Dubai or Abu Dhabi. In this role, you’ll work closely with the Planning Manager to support scheduling, monitoring, and reporting on project timelines. Ideal for fresh graduates with a civil engineering background, this position offers valuable experience in project planning and coordination.
What You’ll Do
Assist in preparing and maintaining project schedules
Support in resource planning and progress tracking
Conduct project performance monitoring and reporting
Coordinate with site teams and project managers for timely updates
Assist in preparing presentations and project documentation
Occasionally visit sites to gather progress information
What We’re Looking For
Bachelor’s degree in Civil Engineering
Fresh graduates or candidates with minimal experience
Strong English communication and analytical skills
Basic knowledge of Primavera software (preferred but not required)
Organized, detail-oriented, and eager to learn project planning tools
Why This Role Matters
As a Project Planner, you’ll help ensure projects run smoothly by supporting effective scheduling and monitoring. Your role contributes directly to on-time delivery and successful execution of projects.
Construction
Full-time
Dubai, UAE
Client Relationship Executive
(UAE National)
About the Role
We are looking for a dedicated and client-focused Client Relationship Executive to join one of our esteemed clients in the luxury retail sector. This role is ideal for individuals who are passionate about delivering world-class client experiences, representing international luxury brands, and building strong, lasting relationships with high-profile customers.
Key Responsibilities
Act as the primary point of contact for VIP clients, ensuring personalized and seamless service.
Build and nurture long-term relationships to drive loyalty and repeat business.
Anticipate client needs and deliver tailored solutions in line with luxury brand standards.
Collaborate with sales and operations teams to ensure exceptional client journeys.
Handle client feedback, inquiries, and requests with discretion and professionalism.
Maintain detailed client profiles to support personalized engagement and exclusive offers.
Support in organizing private events, clienteling initiatives, and exclusive brand activations.
Identify opportunities to enhance client experience and contribute to business growth.
Qualifications & Skills
Bachelor’s degree in Business, Marketing, Hospitality, or related field.
2–4 years of experience in client relations, luxury retail, or high-end hospitality.
Excellent communication skills in English (Arabic is a strong advantage).
Strong interpersonal skills with the ability to engage high-profile clientele.
Discreet, professional, and committed to delivering excellence.
Knowledge of luxury brands, fashion trends, and clienteling practices is highly desirable.
What We Offer
Attractive and competitive salary package with incentives.
Opportunity to represent world-renowned international luxury brands.
Career growth within the luxury retail sector.
A dynamic, supportive, and prestigious work environment.
Luxury Retail
Full time
Dubai, UAE
Sales Advisor
(UAE National)
We are looking for an enthusiastic and customer-focused Sales Advisor to join our retail team. The ideal candidate will have a passion for delivering exceptional service, strong sales skills, and the ability to build lasting relationships with customers. This role is key in driving store performance and enhancing the overall shopping experience. Key Responsibilities: • Welcome and assist customers in a friendly and engaging manner • Understand customer needs and recommend suitable products or services • Maintain up-to-date knowledge of products, promotions, and store policies • Achieve individual and team sales targets while ensuring high levels of customer satisfaction • Support with stock replenishment and visual merchandising to maintain a clean and well-presented store • Handle customer queries, complaints, or returns professionally and efficiently • Process transactions at the point of sale accurately and responsibly • Work closely with team members to ensure smooth day-to-day store operations Requirements: • Previous retail or sales experience is preferred • Excellent communication and interpersonal skills • Strong customer service mindset and a passion for sales • Ability to work flexible hours, including weekends and holidays • Well-groomed, professional appearance and a positive attitude • High school diploma or equivalent Preferred Skills: • Experience working with luxury or high-end brands • Fluency in multiple languages is a plus • Familiarity with POS systems and CRM tools
Luxury Retail
Full-time
Dubai, UAE
Sales Consultant
Confidential luxury retail brand
We at Sensate Talent are seeking an exceptional Sales Advisor to join a confidential ultra-luxury retail brand. The Sales Advisor will deliver an unparalleled client experience, achieve individual and boutique sales targets, and represent the brand with elegance and expertise.
Key Responsibilities
Client Experience & Sales
Deliver a personalized and refined luxury experience to every client.
Achieve and exceed individual and team sales targets.
Develop long-term client relationships, nurturing VIP clientele and repeat business.
Anticipate client needs, offering tailored product recommendations and styling advice.Brand Representation
Uphold the brand’s heritage, image, and values at all times.
Ensure impeccable grooming, etiquette, and product knowledge.
Serve as a trusted brand ambassador inside and outside the boutique.Operations & Presentation
Maintain boutique presentation standards, including merchandising and cleanliness.
Assist with inventory management, stock replenishment, and product displays.
Support security and loss-prevention protocols.Clienteling & Events
Proactively engage in clienteling activities to expand the client base.
Participate in exclusive in-store events and activations.
Contribute to client outreach initiatives, ensuring personalized follow-ups.
Key Performance Indicators (KPIs)
Individual and boutique sales performance.
Customer satisfaction, retention, and loyalty.
Contribution to client database growth and VIP development.
Adherence to luxury service and presentation standards.
Qualifications & Skills
Previous experience in luxury retail, hospitality, or high-end service environments.
Strong sales drive with a proven track record of achieving targets.
Passion for luxury, fashion, and delivering exceptional service.
Excellent communication, interpersonal, and clienteling skills.
Fluency in English (additional languages highly valued).
Professional appearance and polished presentation.
Luxury Retail
Full-time
Dubai, UAE
Training Facilitator
Junior Position
About the Role
We’re looking for a Training Facilitator with a passion for luxury, style, and excellence in client experience. In this role, you’ll lead training sessions that inspire high standards across our brand empowering retail teams, boutique staff, and frontline ambassadors to deliver the elevated service our clients expect.
You’ll be responsible for creating visually compelling training content, so advanced skills in PowerPoint and Canva are essential. This role is a great fit for someone who understands the subtlety and nuance of luxury and knows how to communicate it through both words and visuals.
What You’ll Be Doing
Design beautiful training materials using PowerPoint and Canva that align with our visual standards and tone of voice.
Support new launches and key campaigns by preparing frontline teams with clear, aspirational messaging and sales tools.
Work closely with Lead Trainers to ensure all training content is aligned with our brand values and global positioning.
Create tailored content for a range of audiences, from boutique advisors to store managers and regional leadership.
Track impact and feedback to continuously improve content delivery and learner engagement.
What We’re Looking For
Experience delivering training in luxury retail, beauty, fashion, or hospitality.
An eye for detail and aesthetics—especially in presentation design.
Strong storytelling and facilitation skills, with a natural ability to hold a room.
Confidence using PowerPoint and Canva to create high-end, on-brand visuals.
A strong sense of brand and an appreciation for visual identity and tone.
A collaborative, proactive mindset and a flexible approach to working with different teams and markets.
Willingness to travel if needed.
Bonus Points If You Have
A background in luxury or premium brand environments.
Fluency in additional languages.
Experience supporting training for new store openings or high-profile campaigns.
Familiarity with learning management systems or e-learning tools.
Why This Role
You’ll be at the heart of our brand,helping teams bring it to life every day through confident, informed, and elegant client interactions. You’ll have creative freedom, a collaborative team, and the chance to shape how we train and empower people across regions. If you care deeply about service, aesthetics, and storytelling, we’d love to hear from you.
Sensate Talent
Full-time
Dubai, UAE
Civil Engineer (Entry-Level)
(UAE National)
We’re looking for a hands-on and organized Facilities Coordinator to join our client’s team. In this role, you’ll help keep commercial and residential properties running smoothly by supporting daily maintenance operations, coordinating repairs, and ensuring the spaces remain safe, functional, and well-managed.
This is a great opportunity for someone early in their career who’s passionate about building operations and eager to grow in a fast-paced environment.
What You’ll Do
Help manage and coordinate daily maintenance and repair tasks across multiple properties
Respond to emergency repair needs and ensure the right support is in place when issues arise
Keep track of tools, spare parts, and equipment, and ensure everything is properly recorded
Oversee maintenance schedules and make sure installations and repairs are done safely and on time
Monitor preventive maintenance plans and follow safety protocols during work
Maintain accurate records of inspections, servicing, and routine maintenance
Support on-site operations, inspect ongoing work, and help ensure contractors deliver work to the right standards
Assist in developing and implementing improvements or upgrades where needed
Help resolve minor issues, gather technical input, and escalate complex problems when necessary
Provide input into budgeting for your area and help keep costs under control
Prepare snagging reports for properties and follow up on their completion
What We’re Looking For
A diploma or degree in Mechanical or Electrical Engineering, or a relevant technical qualification
0 to 2 years of experience in facilities management or a related field
A practical mindset with a willingness to learn on the job
Strong organizational skills and a keen eye for detail
Comfortable managing multiple tasks and working across different sites
A proactive communicator who can collaborate with teams, vendors, and property managers
Familiarity with preventive maintenance schedules and basic safety practices is a plus
Why This Role Matters
As a Facilities Coordinator, your role helps ensure the reliability, safety, and upkeep of all managed properties. From handling day-to-day repairs to planning preventive maintenance, you’ll be a key part of keeping everything running efficiently. Your support allows tenants and teams to enjoy a safe and well-maintained environment.(UAE National)
Confidential
Full-time
Dubai, UAE
Administration Coordinator
(UAE National)
JD – Administrator-
Job Purpose
• To support relevant department by providing professional administration related
services, enabling the team to function effectively and efficiently
Job Requirements
Education/Certification and Continued Education
• Graduate in any discipline, preferably Commerce.
• Completed academic projects using AutoCAD, Undertaken AutoCAD training
during college or completed a certification course in AutoCAD.
Years of Experience
• 0 to 2 years of relevant experience.
• Exposure in basic AutoCAD is mandatory
Essential Roles and Responsibilities
• Understanding the needs of outsources labour from operation/ execution team
and negotiates/ source the best buy through outsource market.
• Maintain necessary documentation system for efficient and orderly storage and
retrieval of documents/information. Maintain and update all necessary records,
files and database.
• Liaise with the maintenance department to ensure the repairs/works are carried
out in an efficient manner
• Raise LPO‘s, and ensure timely follow up of the payments.
• Coordinate / arrange to collect payments from the client, circulate a copy to the
management update payment tracker, and forward it to accounts.
• Coordinate with human resources and HRSS department for arranging medical
insurance card/ claim, EIDA card, ATM card etc…for existing staffs/new joiners
and ensure smooth settling in of new joiners. Periodic visit to camp for it
inspection and handling camp related staff issues.
• Provide monthly reports to payroll with regards to employee’s attendance,
overtime, leave and all related information, to enable accurate and timely
processing of monthly salaries.
• Assist front line and back of house departments with any administration related
queries.
• Resolve any issues within scope of accountability and communicate outcome
to appropriate parties:, telephones, printers, pantry equipment, projector etc.
• Manage and coordinate for general office upkeep initiating and implementing
improvements where necessary.
Confidential
Full-time
Dubai, UAE
Customer Service Specialist (Part-time)
(UAE National)
Customer Service Specialist – Luxury Retail
Are you passionate about luxury fashion and delivering outstanding customer experiences? We’re looking for a polished, attentive, and customer-focused Customer Service Specialist to join our client’s high-end retail team. In this role, you’ll be the first point of contact for clients, helping to create a warm, personalized, and seamless experience that reflects the brand’s premium standard.
What You’ll Be Doing
Greet and assist clients with professionalism, warmth, and attention to detail
Handle inquiries via email, phone, and in-person with grace and clarity
Support sales by guiding clients through product selections and providing thoughtful recommendations
Manage orders, track deliveries, and coordinate returns or exchanges efficiently
Maintain client records and contribute to building strong long-term relationships
Assist with in-store presentation to ensure a polished and inviting environment
Collaborate with the sales and operations teams to deliver a flawless customer journey
Provide feedback on customer trends and service improvements
What We’re Looking For
Experience in retail, hospitality, or a customer-facing role—luxury or premium brand experience is a plus
A genuine passion for high-end fashion and exceptional service
Polished communication skills and a professional, approachable demeanor
Strong organizational skills and a proactive, solution-oriented mindset
Ability to remain composed and efficient in a fast-paced environment
Comfortable using POS systems, CRM tools, and standard office software
A natural team player who thrives on making clients feel special and valued
Why This Role Matters
As a Customer Service Specialist, you’re not just solving problems—you’re creating moments that define a luxury experience. Your attention to detail, warmth, and professionalism will ensure every client feels recognized, respected, and eager to return. This is a key position for someone who wants to grow in the luxury retail space and be part of a team that sets the standard for excellence.
Confidential
Full-time
Dubai, UAE
CRM Assistant
UAE National
CRM Assistant – Luxury Retail Fashion
We’re seeking a detail-oriented and proactive CRM Assistant to join a leading luxury fashion retailer. In this role, you’ll play an important part in supporting the brand’s client relationship strategy — helping to strengthen customer engagement, enhance data quality, and deliver exceptional experiences both in-store and beyond.What You’ll Do
Client Relationship & Data Management
Support day-to-day operations of the CRM system, ensuring accurate and timely data entry from store teams.
Maintain and update customer profiles to enhance personalization and client understanding.
Assist in tracking client interactions, sales performance, and loyalty metrics to identify growth opportunities.
Ensure all CRM data complies with company privacy standards and policies.Clienteling & Campaign Support
Coordinate CRM campaigns and communication initiatives to drive client engagement and retention.
Work closely with retail teams to ensure proper execution of CRM actions and follow-ups.
Help segment client lists for targeted messaging and assist with campaign performance analysis.
Prepare client reports and dashboards to support store and management teams with actionable insights.Customer Experience & Retail Support
Assist in developing strategies that improve the overall in-store client journey.
Support clienteling tools and training for retail teams to enhance customer connection and service quality.
Collaborate with marketing and retail teams during events, promotions, and client engagement activities.What We’re Looking For
Bachelor’s degree in Business, Marketing, or a related field.
1–2 years of experience or internship in CRM, marketing, or fashion retail (luxury background preferred).
Strong analytical, communication, and organizational skills.
Proficiency in Microsoft Office; familiarity with CRM platforms or clienteling systems is a plus.
High attention to detail, with a customer-first mindset and passion for luxury fashion.
Fluent in English; other languages are an advantage.Why This Role Matters
As a CRM Assistant, you’ll help shape the client experience by connecting data, insight, and service. Your role is key in driving loyalty and supporting retail teams to deliver the elevated, personalized service that defines luxury fashion.Would you like me to make a LinkedIn version (shorter, more candidate-attractive with an engaging intro and bullet summary) for posting next?
Sensate Talent
Full-time
Dubai, UAE
Stock Assistant
(UAE National)
Stock Assistant
We're looking for a dependable and organized Stock Assistant to join our client's boutique team. In this role, you'll support the smooth day-to-day flow of stock, making sure products are received, stored, and tracked properly so the rest of the team can focus on delivering a great experience to our customers.
What You’ll Do
Receive and unpack incoming deliveries, making sure everything is in order
Check that product prices and quantities match the packing list, and update any price differences
Add security tags to new items and make sure all products are clearly labeled with price tags
Set aside items requested by the sales team for clients
Keep the stockroom neat and well-organized to make the most of the space
Follow all stockroom security procedures to keep items safe at all times
Make sure the shop floor stays stocked by restocking from the warehouse when needed
Carry out regular inventory checks and report any stock issues or differences
What We’re Looking For
Previous experience in a retail stockroom or similar role is a plus
Strong attention to detail and a good sense of organization
Comfortable working independently and as part of a team
Good time management and able to handle several tasks at once
Willingness to learn and help wherever needed
Basic knowledge of stock systems is helpful but not required
Why This Role Matters
As a Stock Assistant, you’ll be a key part of the team, helping everything run smoothly behind the scenes. Your work helps the sales staff stay focused on the customer and ensures the boutique is always ready to deliver a great experience.
Luxury Retail
Full-time
Dubai, UAE
Sales Advisor
(UAE National)
We are looking for an enthusiastic and customer-focused Sales Advisor to join our retail team. The ideal candidate will have a passion for delivering exceptional service, strong sales skills, and the ability to build lasting relationships with customers. This role is key in driving store performance and enhancing the overall shopping experience. Key Responsibilities: • Welcome and assist customers in a friendly and engaging manner • Understand customer needs and recommend suitable products or services • Maintain up-to-date knowledge of products, promotions, and store policies • Achieve individual and team sales targets while ensuring high levels of customer satisfaction • Support with stock replenishment and visual merchandising to maintain a clean and well-presented store • Handle customer queries, complaints, or returns professionally and efficiently • Process transactions at the point of sale accurately and responsibly • Work closely with team members to ensure smooth day-to-day store operations Requirements: • Previous retail or sales experience is preferred • Excellent communication and interpersonal skills • Strong customer service mindset and a passion for sales • Ability to work flexible hours, including weekends and holidays • Well-groomed, professional appearance and a positive attitude • High school diploma or equivalent Preferred Skills: • Experience working with luxury or high-end brands • Fluency in multiple languages is a plus • Familiarity with POS systems and CRM tools
Luxury Retail
Part Time
Dubai, UAE
Cashier
(UAE National)
We are looking for a friendly and reliable Cashier to join our retail team. The ideal candidate will provide excellent customer service while efficiently handling cash and card transactions. This role is key to creating a smooth and welcoming shopping experience for all customers. Key Responsibilities: • Greet customers and handle transactions accurately at the point of sale • Process cash, credit, and other forms of payment following company procedures • Ensure the cash register is balanced at the beginning and end of each shift • Issue receipts, refunds, or exchanges as needed • Maintain a clean and organized checkout area • Assist with gift wrapping, bagging, and other customer service tasks • Answer customer inquiries and direct them to the appropriate team member when needed • Report any issues with cash handling, systems, or suspicious activity to the Store Manager Requirements: • Previous cashier or customer service experience in a retail setting preferred • Strong attention to detail and accuracy in handling transactions • Good communication and interpersonal skills • Ability to work in a fast-paced environment and handle multiple customers • Basic math and computer skills • High school diploma or equivalent Preferred Skills: • Experience using POS systems • Multilingual abilities are a plus • Friendly, patient, and customer-oriented mindset
Luxury Retail
Full-time
Dubai, UAE
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recruitment@sensatetalent.com
Tel. +971 4 27 21 21
532 Saaha Offices Block B
Dubai, United Arab Emirates