(UAE National)

Customer Service Executive – Luxury Retail Fashion

We’re seeking a polished, customer-focused Customer Service Executive to join a leading luxury fashion retailer. In this role, you’ll be responsible for delivering exceptional service to clients across multiple touchpoints — ensuring every interaction reflects the brand’s high standards of quality, care, and sophistication.

What You’ll Do

Client Support & Communication

• Serve as the first point of contact for customer inquiries via phone, email, and online channels.

• Provide accurate information regarding products, collections, store locations, and services.

• Handle after-sales support, including exchanges, returns, and repairs, ensuring a seamless experience.

• Follow up with customers to ensure satisfaction and timely resolution of concerns.

• Maintain a professional, empathetic, and brand-aligned tone in all communications.

Relationship Management & CRM

• Update and maintain client records in the CRM system to ensure accuracy and traceability.

• Identify opportunities to enhance client relationships through proactive communication.

• Support store teams and CRM initiatives by sharing customer insights and feedback.

• Collaborate with internal departments to ensure smooth coordination between customer service, retail, and logistics.

Operational & Service Excellence

• Ensure all processes and interactions comply with company service standards and policies.

• Monitor service KPIs and contribute to achieving customer satisfaction and loyalty targets.

• Assist in developing and improving service workflows to enhance efficiency and client experience.

• Participate in product and service training to stay updated on new collections and policies.

What We’re Looking For

• Bachelor’s degree or diploma in Business, Communications, or a related field.

• 1–2 years of experience in customer service, retail, or hospitality (luxury fashion experience preferred).

• Excellent communication and interpersonal skills with a client-centric attitude.

• Fluent in English; additional languages are an advantage.

• Strong organizational and problem-solving skills with attention to detail.

• Proficient in Microsoft Office; experience with CRM or ERP systems is a plus.

Why This Role Matters

As a Customer Service Executive, you’ll represent a world-renowned luxury fashion brand by ensuring that every client interaction is seamless, personalized, and memorable. Your professionalism, empathy, and attention to detail will reinforce the brand’s reputation for excellence and elevate the overall customer journey.

(UAE National)

Call Center Agent – Luxury Retail Fashion

We’re looking for a professional, service-driven Call Center Agent to join a leading luxury fashion retailer. In this role, you’ll be the first point of contact for clients, providing exceptional support and ensuring every interaction reflects the brand’s commitment to excellence and personalized service.

What You’ll Do

Customer Service & Communication

• Handle incoming calls, emails, and online inquiries with professionalism and warmth.

• Provide accurate information on products, services, store locations, and ongoing promotions.

• Assist clients with order placements, returns, exchanges, and general service requests.

• Maintain a courteous and empathetic approach to ensure a luxury-level customer experience.

• Escalate complex issues to the appropriate department while ensuring timely resolution and follow-up.

Client Relationship Support

• Capture and update client information in the CRM system to ensure data accuracy.

• Assist in identifying and following up with potential leads and returning customers.

• Collaborate with retail and CRM teams to enhance client satisfaction and retention.

• Support the coordination of after-sales services and ensure smooth communication between store and client.

Operational Excellence

• Adhere to company communication and service standards across all channels.

• Monitor customer feedback and report recurring issues or opportunities for improvement.

• Participate in regular training to stay updated on brand collections, policies, and systems.

• Contribute to achieving service KPIs including response time, quality, and client satisfaction.

What We’re Looking For

• Bachelor’s degree or diploma in Business, Communications, or a related field.

• 1–2 years of experience in a call center, customer service, or retail support role (luxury or fashion experience preferred).

• Excellent verbal and written communication skills in English; additional languages are a plus.

• Strong interpersonal skills with a polished, professional demeanor.

• Ability to multitask, work under pressure, and remain detail-oriented.

• Proficiency in MS Office and CRM systems; experience with ticketing platforms is an advantage.

Why This Role Matters

As a Call Center Agent, you’ll be the voice of a prestigious luxury fashion brand, delivering a world-class experience that goes beyond transactions. Your ability to provide accurate information, empathy, and personalized service will strengthen customer loyalty and uphold the brand’s premium image.

(UAE National)

Site Engineer 

We’re looking for enthusiastic and driven Site Engineers to join our client’s project team in Dubai or Abu Dhabi. In this role, you’ll work closely with the Project Engineer to support day-to-day site operations, ensuring that projects are delivered safely, on time, and to the highest standards. This is an excellent opportunity for fresh graduates to begin their career in civil engineering.

What You’ll Do

• Support the Project Engineer in managing daily on-site construction activities

• Monitor work progress, ensuring compliance with safety and quality standards

• Coordinate with contractors, suppliers, and other stakeholders on project requirements

• Prepare daily site reports and update project documentation

• Assist in inspections, approvals, and site problem-solving

• Contribute to timely and smooth project execution

What We’re Looking For

• Bachelor’s degree in Civil Engineering

• Fresh graduates or candidates with minimal experience are encouraged to apply

• Strong English communication skills (written and verbal)

• Ability to work independently as well as part of a team

• Proactive, detail-oriented, and ready to take initiative on site

Why This Role Matters

As a Site Engineer, you’ll play an important role in ensuring construction projects are carried out safely, efficiently, and with quality. Your contribution will support the engineering team and help shape successful project outcomes.

(UAE National)

Planning Coordinator 

We’re looking for a detail-oriented and organized Planning Coordinator  to join our client’s planning team in Dubai or Abu Dhabi. In this role, you’ll work closely with the Planning Manager to support scheduling, monitoring, and reporting on project timelines. Ideal for fresh graduates with a civil engineering background, this position offers valuable experience in project planning and coordination.

What You’ll Do

Assist in preparing and maintaining project schedules
Support in resource planning and progress tracking
Conduct project performance monitoring and reporting
Coordinate with site teams and project managers for timely updates
Assist in preparing presentations and project documentation
Occasionally visit sites to gather progress information

What We’re Looking For

Bachelor’s degree in Civil Engineering
Fresh graduates or candidates with minimal experience
Strong English communication and analytical skills
Basic knowledge of Primavera software (preferred but not required)
Organized, detail-oriented, and eager to learn project planning tools

Why This Role Matters

As a Project Planner, you’ll help ensure projects run smoothly by supporting effective scheduling and monitoring. Your role contributes directly to on-time delivery and successful execution of projects.✨ Would you like me to also reformat the Sales Advisor role into this same style, so all three positions are consistent for your job posting?

(UAE National)

Project Planner 

We’re looking for a detail-oriented and organized Project Planner to join our client’s planning team in Dubai or Abu Dhabi. In this role, you’ll work closely with the Planning Manager to support scheduling, monitoring, and reporting on project timelines. Ideal for fresh graduates with a civil engineering background, this position offers valuable experience in project planning and coordination.

What You’ll Do

• Assist in preparing and maintaining project schedules

• Support in resource planning and progress tracking

• Conduct project performance monitoring and reporting

• Coordinate with site teams and project managers for timely updates

• Assist in preparing presentations and project documentation

• Occasionally visit sites to gather progress information

What We’re Looking For

• Bachelor’s degree in Civil Engineering

• Fresh graduates or candidates with minimal experience

• Strong English communication and analytical skills

• Basic knowledge of Primavera software (preferred but not required)

• Organized, detail-oriented, and eager to learn project planning tools

Why This Role Matters

As a Project Planner, you’ll help ensure projects run smoothly by supporting effective scheduling and monitoring. Your role contributes directly to on-time delivery and successful execution of projects.

(UAE National)

About the Role

We are looking for a dedicated and client-focused Client Relationship Executive to join one of our esteemed clients in the luxury retail sector. This role is ideal for individuals who are passionate about delivering world-class client experiences, representing international luxury brands, and building strong, lasting relationships with high-profile customers.

Key Responsibilities

• Act as the primary point of contact for VIP clients, ensuring personalized and seamless service.

• Build and nurture long-term relationships to drive loyalty and repeat business.

• Anticipate client needs and deliver tailored solutions in line with luxury brand standards.

• Collaborate with sales and operations teams to ensure exceptional client journeys.

• Handle client feedback, inquiries, and requests with discretion and professionalism.

• Maintain detailed client profiles to support personalized engagement and exclusive offers.

• Support in organizing private events, clienteling initiatives, and exclusive brand activations.

• Identify opportunities to enhance client experience and contribute to business growth.

Qualifications & Skills

• Bachelor’s degree in Business, Marketing, Hospitality, or related field.

• 2–4 years of experience in client relations, luxury retail, or high-end hospitality.

• Excellent communication skills in English (Arabic is a strong advantage).

• Strong interpersonal skills with the ability to engage high-profile clientele.

• Discreet, professional, and committed to delivering excellence.

• Knowledge of luxury brands, fashion trends, and clienteling practices is highly desirable.

What We Offer

• Attractive and competitive salary package with incentives.

• Opportunity to represent world-renowned international luxury brands.

• Career growth within the luxury retail sector.

• A dynamic, supportive, and prestigious work environment.

(UAE National)

We are looking for an enthusiastic and customer-focused Sales Advisor to join our retail team. The ideal candidate will have a passion for delivering exceptional service, strong sales skills, and the ability to build lasting relationships with customers. This role is key in driving store performance and enhancing the overall shopping experience. Key Responsibilities: • Welcome and assist customers in a friendly and engaging manner • Understand customer needs and recommend suitable products or services • Maintain up-to-date knowledge of products, promotions, and store policies • Achieve individual and team sales targets while ensuring high levels of customer satisfaction • Support with stock replenishment and visual merchandising to maintain a clean and well-presented store • Handle customer queries, complaints, or returns professionally and efficiently • Process transactions at the point of sale accurately and responsibly • Work closely with team members to ensure smooth day-to-day store operations Requirements: • Previous retail or sales experience is preferred • Excellent communication and interpersonal skills • Strong customer service mindset and a passion for sales • Ability to work flexible hours, including weekends and holidays • Well-groomed, professional appearance and a positive attitude • High school diploma or equivalent Preferred Skills: • Experience working with luxury or high-end brands • Fluency in multiple languages is a plus • Familiarity with POS systems and CRM tools

Confidential luxury retail brand

We at Sensate Talent are seeking an exceptional Sales Advisor to join a confidential ultra-luxury retail brand. The Sales Advisor will deliver an unparalleled client experience, achieve individual and boutique sales targets, and represent the brand with elegance and expertise.

Key Responsibilities

• Client Experience & Sales
  Deliver a personalized and refined luxury experience to every client.
  Achieve and exceed individual and team sales targets.
  Develop long-term client relationships, nurturing VIP clientele and repeat business.
  Anticipate client needs, offering tailored product recommendations and styling advice.

• Brand Representation
  Uphold the brand’s heritage, image, and values at all times.
  Ensure impeccable grooming, etiquette, and product knowledge.
  Serve as a trusted brand ambassador inside and outside the boutique.

• Operations & Presentation
  Maintain boutique presentation standards, including merchandising and cleanliness.
  Assist with inventory management, stock replenishment, and product displays.
  Support security and loss-prevention protocols.

• Clienteling & Events
  Proactively engage in clienteling activities to expand the client base.
  Participate in exclusive in-store events and activations.
  Contribute to client outreach initiatives, ensuring personalized follow-ups.

Key Performance Indicators (KPIs)

• Individual and boutique sales performance.

• Customer satisfaction, retention, and loyalty.

• Contribution to client database growth and VIP development.

• Adherence to luxury service and presentation standards.

Qualifications & Skills

• Previous experience in luxury retail, hospitality, or high-end service environments.

• Strong sales drive with a proven track record of achieving targets.

• Passion for luxury, fashion, and delivering exceptional service.

• Excellent communication, interpersonal, and clienteling skills.

• Fluency in English (additional languages highly valued).

  • Professional appearance and polished presentation.

Confidential luxury retail brand

We at Sensate Talent are seeking an accomplished and service-driven Assistant Boutique Manager to join a confidential ultra-luxury retail brand. The role supports the Boutique Manager in ensuring seamless operations, delivering a world-class client experience, driving sales performance, and upholding the brand’s prestige.

Key Responsibilities

• Client Experience & Sales
  Support in achieving and exceeding boutique sales targets.
  Ensure every client receives a personalized, exceptional luxury experience.
  Resolve customer concerns with discretion and professionalism.
  Assist in cultivating loyal, long-term client relationships and nurturing VIP clientele.

• Team Support & Leadership
  Assist in the recruitment, training, and supervision of boutique staff.
  Motivate and guide team members to maintain ultra-luxury service standards.
  Manage staff schedules and ensure operational coverage during peak times.

• Operations & Boutique Presentation
  Uphold the boutique’s presentation to the highest global standards.
  Oversee inventory control and ensure stock is consistently available.
  Support implementation of security and loss-prevention strategies.

• Marketing, Events & Clienteling
  Assist with in-store activations, exclusive client events, and promotions.
  Collaborate with marketing teams to enhance client engagement and boutique visibility.
  Contribute to B2B initiatives and private client outreach.

• Financial & Reporting
  Monitor daily sales reports and assist with financial tracking.
  Provide insights on customer trends and opportunities for growth.
  Support Boutique Manager in meeting budgetary and profitability goals.

Key Performance Indicators (KPIs)

• Sales performance and boutique growth.

• Customer satisfaction, retention, and loyalty.

• Team development and adherence to service excellence.

• Inventory accuracy and operational efficiency.

• Effectiveness of events and clienteling initiatives.

Qualifications & Skills

• Experience in luxury retail, hospitality, or high-end brand environments.

• Strong leadership, coaching, and interpersonal skills.

• Passion for delivering ultra-luxury client experiences.

• Excellent organizational and problem-solving abilities.

• Commercial acumen with proven sales achievement.

• Fluency in English (additional languages highly valued).

SensateTalent

We’re hiring a proactive and people-focused Recruitment Manager to lead hiring efforts across our client’s growing team. This role is ideal for someone who understands the fast-paced world of retail and luxury brands, and knows how to balance speed, quality, and candidate experience.

You’ll take full ownership of the recruitment strategy, manage a wide range of roles, and work closely with hiring managers to bring in top talent that aligns with both performance goals and brand culture.

What You’ll Do

• Manage the full recruitment cycle from briefing to sourcing, interviews, and onboarding

• Partner with hiring managers to understand team needs and plan targeted hiring strategies

• Build talent pipelines for key retail and corporate roles

• Source candidates using job boards, LinkedIn, referrals, and your existing network

• Lead interviews and guide hiring managers through decision-making

• Ensure a seamless and positive experience for every candidate

• Monitor and report on recruitment activity, KPIs, and hiring timelines

• Work with external recruiters when needed, especially for urgent or niche roles

• Support employer branding efforts to help position the brand as an employer of choice in the luxury space

• Continuously improve recruitment processes to keep them fast, effective, and candidate-friendly

• Stay up to date on industry trends, salary benchmarks, and talent movement within the retail and luxury space

What We’re Looking For

• 4+ years of recruitment experience, with at least 1–2 years managing mid to senior-level roles

• Strong background recruiting for luxury retail brands, either in-house or through an agency

• Ability to manage multiple vacancies at once across different departments or markets

• Confident interviewer with a sharp eye for both skill and cultural fit

• Great organizational skills and the ability to prioritize under pressure

• Strong communication and stakeholder management skills

• Familiarity with applicant tracking systems and sourcing platforms

• Positive, collaborative, and able to take initiative

Why This Role Matters

As Recruitment Manager, you’ll play a key role in shaping the future of the team. From boutique talent to head office specialists, the people you bring in will help define the client experience and drive the brand forward. If you’re passionate about people and luxury, and you’re ready to take ownership of the recruitment function, we’d love to hear from you.

Junior Position

About the Role

We’re looking for a Training Facilitator with a passion for luxury, style, and excellence in client experience. In this role, you’ll lead training sessions that inspire high standards across our brand empowering retail teams, boutique staff, and frontline ambassadors to deliver the elevated service our clients expect.

You’ll be responsible for creating visually compelling training content, so advanced skills in PowerPoint and Canva are essential. This role is a great fit for someone who understands the subtlety and nuance of luxury and knows how to communicate it through both words and visuals.

What You’ll Be Doing

• Design beautiful training materials using PowerPoint and Canva that align with our visual standards and tone of voice.

• Support new launches and key campaigns by preparing frontline teams with clear, aspirational messaging and sales tools.

• Work closely with Lead Trainers to ensure all training content is aligned with our brand values and global positioning.

• Create tailored content for a range of audiences, from boutique advisors to store managers and regional leadership.

• Track impact and feedback to continuously improve content delivery and learner engagement.

What We’re Looking For

• Experience delivering training in luxury retail, beauty, fashion, or hospitality.

• An eye for detail and aesthetics—especially in presentation design.

• Strong storytelling and facilitation skills, with a natural ability to hold a room.

• Confidence using PowerPoint and Canva to create high-end, on-brand visuals.

• A strong sense of brand and an appreciation for visual identity and tone.

• A collaborative, proactive mindset and a flexible approach to working with different teams and markets.

• Willingness to travel if needed.

Bonus Points If You Have

• A background in luxury or premium brand environments.

• Fluency in additional languages.

• Experience supporting training for new store openings or high-profile campaigns.

• Familiarity with learning management systems or e-learning tools.

Why This Role

You’ll be at the heart of our brand,helping teams bring it to life every day through confident, informed, and elegant client interactions. You’ll have creative freedom, a collaborative team, and the chance to shape how we train and empower people across regions. If you care deeply about service, aesthetics, and storytelling, we’d love to hear from you.

(UAE National)

We’re looking for a hands-on and organized Facilities Coordinator to join our client’s team. In this role, you’ll help keep commercial and residential properties running smoothly by supporting daily maintenance operations, coordinating repairs, and ensuring the spaces remain safe, functional, and well-managed.

This is a great opportunity for someone early in their career who’s passionate about building operations and eager to grow in a fast-paced environment.

What You’ll Do

• Help manage and coordinate daily maintenance and repair tasks across multiple properties

• Respond to emergency repair needs and ensure the right support is in place when issues arise

• Keep track of tools, spare parts, and equipment, and ensure everything is properly recorded

• Oversee maintenance schedules and make sure installations and repairs are done safely and on time

• Monitor preventive maintenance plans and follow safety protocols during work

• Maintain accurate records of inspections, servicing, and routine maintenance

• Support on-site operations, inspect ongoing work, and help ensure contractors deliver work to the right standards

• Assist in developing and implementing improvements or upgrades where needed

• Help resolve minor issues, gather technical input, and escalate complex problems when necessary

• Provide input into budgeting for your area and help keep costs under control

• Prepare snagging reports for properties and follow up on their completion

What We’re Looking For

• A diploma or degree in Mechanical or Electrical Engineering, or a relevant technical qualification

• 0 to 2 years of experience in facilities management or a related field

• A practical mindset with a willingness to learn on the job

• Strong organizational skills and a keen eye for detail

• Comfortable managing multiple tasks and working across different sites

• A proactive communicator who can collaborate with teams, vendors, and property managers

• Familiarity with preventive maintenance schedules and basic safety practices is a plus

Why This Role Matters

As a Facilities Coordinator, your role helps ensure the reliability, safety, and upkeep of all managed properties. From handling day-to-day repairs to planning preventive maintenance, you’ll be a key part of keeping everything running efficiently. Your support allows tenants and teams to enjoy a safe and well-maintained environment.(UAE National)

(UAE National)

JD – Administrator- 

Job Purpose

• To support relevant department by providing professional administration related

services, enabling the team to function effectively and efficiently

Job Requirements

Education/Certification and Continued Education

• Graduate in any discipline, preferably Commerce.

• Completed academic projects using AutoCAD, Undertaken AutoCAD training

during college or completed a certification course in AutoCAD.

Years of Experience

• 0 to 2 years of relevant experience.

• Exposure in basic AutoCAD is mandatory

Essential Roles and Responsibilities

• Understanding the needs of outsources labour from operation/ execution team

and negotiates/ source the best buy through outsource market.

• Maintain necessary documentation system for efficient and orderly storage and

retrieval of documents/information. Maintain and update all necessary records,

files and database.

• Liaise with the maintenance department to ensure the repairs/works are carried

out in an efficient manner

• Raise LPO‘s, and ensure timely follow up of the payments.

• Coordinate / arrange to collect payments from the client, circulate a copy to the

management update payment tracker, and forward it to accounts.

• Coordinate with human resources and HRSS department for arranging medical

insurance card/ claim, EIDA card, ATM card etc…for existing staffs/new joiners

and ensure smooth settling in of new joiners. Periodic visit to camp for it

inspection and handling camp related staff issues.

• Provide monthly reports to payroll with regards to employee’s attendance,

overtime, leave and all related information, to enable accurate and timely

processing of monthly salaries.

• Assist front line and back of house departments with any administration related

queries.

• Resolve any issues within scope of accountability and communicate outcome

to appropriate parties:, telephones, printers, pantry equipment, projector etc.

• Manage and coordinate for general office upkeep initiating and implementing

improvements where necessary.

Customer Service Specialist – Luxury Retail

Are you passionate about luxury fashion and delivering outstanding customer experiences? We’re looking for a polished, attentive, and customer-focused Customer Service Specialist to join our client’s high-end retail team. In this role, you’ll be the first point of contact for clients, helping to create a warm, personalized, and seamless experience that reflects the brand’s premium standard.

What You’ll Be Doing

• Greet and assist clients with professionalism, warmth, and attention to detail

• Handle inquiries via email, phone, and in-person with grace and clarity

• Support sales by guiding clients through product selections and providing thoughtful recommendations

• Manage orders, track deliveries, and coordinate returns or exchanges efficiently

• Maintain client records and contribute to building strong long-term relationships

• Assist with in-store presentation to ensure a polished and inviting environment

• Collaborate with the sales and operations teams to deliver a flawless customer journey

• Provide feedback on customer trends and service improvements

What We’re Looking For

• Experience in retail, hospitality, or a customer-facing role—luxury or premium brand experience is a plus

• A genuine passion for high-end fashion and exceptional service

• Polished communication skills and a professional, approachable demeanor

• Strong organizational skills and a proactive, solution-oriented mindset

• Ability to remain composed and efficient in a fast-paced environment

• Comfortable using POS systems, CRM tools, and standard office software

• A natural team player who thrives on making clients feel special and valued

Why This Role Matters

As a Customer Service Specialist, you’re not just solving problems—you’re creating moments that define a luxury experience. Your attention to detail, warmth, and professionalism will ensure every client feels recognized, respected, and eager to return. This is a key position for someone who wants to grow in the luxury retail space and be part of a team that sets the standard for excellence.

UAE National 

CRM Assistant – Luxury Retail Fashion
We’re seeking a detail-oriented and proactive CRM Assistant to join a leading luxury fashion retailer. In this role, you’ll play an important part in supporting the brand’s client relationship strategy — helping to strengthen customer engagement, enhance data quality, and deliver exceptional experiences both in-store and beyond.What You’ll Do
Client Relationship & Data Management
Support day-to-day operations of the CRM system, ensuring accurate and timely data entry from store teams.
Maintain and update customer profiles to enhance personalization and client understanding.
Assist in tracking client interactions, sales performance, and loyalty metrics to identify growth opportunities.
Ensure all CRM data complies with company privacy standards and policies.Clienteling & Campaign Support
Coordinate CRM campaigns and communication initiatives to drive client engagement and retention.
Work closely with retail teams to ensure proper execution of CRM actions and follow-ups.
Help segment client lists for targeted messaging and assist with campaign performance analysis.
Prepare client reports and dashboards to support store and management teams with actionable insights.Customer Experience & Retail Support
Assist in developing strategies that improve the overall in-store client journey.
Support clienteling tools and training for retail teams to enhance customer connection and service quality.
Collaborate with marketing and retail teams during events, promotions, and client engagement activities.What We’re Looking For

Bachelor’s degree in Business, Marketing, or a related field.
1–2 years of experience or internship in CRM, marketing, or fashion retail (luxury background preferred).
Strong analytical, communication, and organizational skills.
Proficiency in Microsoft Office; familiarity with CRM platforms or clienteling systems is a plus.
High attention to detail, with a customer-first mindset and passion for luxury fashion.
Fluent in English; other languages are an advantage.Why This Role Matters
As a CRM Assistant, you’ll help shape the client experience by connecting data, insight, and service. Your role is key in driving loyalty and supporting retail teams to deliver the elevated, personalized service that defines luxury fashion.Would you like me to make a LinkedIn version (shorter, more candidate-attractive with an engaging intro and bullet summary) for posting next?

(UAE National)

Stock Assistant

We're looking for a dependable and organized Stock Assistant to join our client's boutique team. In this role, you'll support the smooth day-to-day flow of stock, making sure products are received, stored, and tracked properly so the rest of the team can focus on delivering a great experience to our customers.

What You’ll Do

• Receive and unpack incoming deliveries, making sure everything is in order

• Check that product prices and quantities match the packing list, and update any price differences

• Add security tags to new items and make sure all products are clearly labeled with price tags

• Set aside items requested by the sales team for clients

• Keep the stockroom neat and well-organized to make the most of the space

• Follow all stockroom security procedures to keep items safe at all times

• Make sure the shop floor stays stocked by restocking from the warehouse when needed

• Carry out regular inventory checks and report any stock issues or differences

What We’re Looking For

• Previous experience in a retail stockroom or similar role is a plus

• Strong attention to detail and a good sense of organization

• Comfortable working independently and as part of a team

• Good time management and able to handle several tasks at once

• Willingness to learn and help wherever needed

• Basic knowledge of stock systems is helpful but not required

Why This Role Matters

As a Stock Assistant, you’ll be a key part of the team, helping everything run smoothly behind the scenes. Your work helps the sales staff stay focused on the customer and ensures the boutique is always ready to deliver a great experience.

Luxury Fashion

We’re seeking a dynamic and inspiring Store Manager to lead a flagship boutique for a leading luxury fashion brand. This role requires a results-driven professional with a passion for fashion, exceptional leadership skills, and a strong understanding of delivering world-class customer experiences in a high-end retail environment.

What You’ll Do

Business Leadership

• Drive and maximize sales performance to achieve business objectives while maintaining operational excellence.

• Lead by example on the sales floor, demonstrating exceptional client engagement and promoting a customer-first culture.

• Monitor and analyze store performance, sales trends, and competitor activities to identify opportunities for growth.

• Collaborate with senior retail management to develop and implement business action plans that drive category and client growth.

• Ensure optimal stock management, full-price sell-through, and alignment with new product launches.

Client Development

• Build and nurture long-term relationships with top clients and VIP customers.

• Lead the team in providing exceptional, personalized service to every client—both in-store and through appointments.

• Drive CRM initiatives, ensuring effective client data capture and utilization to strengthen loyalty and retention.

• Promote brand visibility through community engagement and exclusive in-store events.

People & Performance Management

• Inspire and mentor a high-performing team through regular coaching, development plans, and performance reviews.

• Recruit, onboard, and retain top talent, fostering a culture of collaboration and excellence.

• Manage scheduling and staffing to ensure strong sales coverage and operational efficiency.

• Partner with HR on employee relations, engagement, and training initiatives.

Operations & Visual Merchandising

• Oversee all store operations, ensuring compliance with company standards, financial accuracy, and loss prevention.

• Manage budgets, control expenses, and ensure timely reporting and administrative compliance.

• Uphold global visual merchandising standards while adapting to local market requirements to enhance brand visibility.

• Lead stock control, inventory accuracy, and product availability in line with sales priorities.

What We’re Looking For

• Minimum 3 years’ experience as a Store Manager in luxury fashion retail.

• Strong leadership and team management skills with a hands-on, motivational approach.

• Excellent commercial acumen and understanding of the luxury market.

• Outstanding interpersonal and communication skills.

• Fluent in English (additional languages are an advantage).

• Positive, proactive, and adaptable with a strong sense of ownership.

Why This Role Matters

As Store Manager, you’ll be the face of a prestigious luxury fashion house, driving business success through exceptional leadership and client experience. Your expertise and energy will inspire your team, elevate the brand presence, and ensure every client encounter reflects true luxury.

Would you like me to tailor this version for LinkedIn posting (with a shorter, more engaging intro and key bullet points), or keep it in this formal HR format for internal or agency use?

(UAE National)

We are looking for an enthusiastic and customer-focused Sales Advisor to join our retail team. The ideal candidate will have a passion for delivering exceptional service, strong sales skills, and the ability to build lasting relationships with customers. This role is key in driving store performance and enhancing the overall shopping experience. Key Responsibilities: • Welcome and assist customers in a friendly and engaging manner • Understand customer needs and recommend suitable products or services • Maintain up-to-date knowledge of products, promotions, and store policies • Achieve individual and team sales targets while ensuring high levels of customer satisfaction • Support with stock replenishment and visual merchandising to maintain a clean and well-presented store • Handle customer queries, complaints, or returns professionally and efficiently • Process transactions at the point of sale accurately and responsibly • Work closely with team members to ensure smooth day-to-day store operations Requirements: • Previous retail or sales experience is preferred • Excellent communication and interpersonal skills • Strong customer service mindset and a passion for sales • Ability to work flexible hours, including weekends and holidays • Well-groomed, professional appearance and a positive attitude • High school diploma or equivalent Preferred Skills: • Experience working with luxury or high-end brands • Fluency in multiple languages is a plus • Familiarity with POS systems and CRM tools

(UAE National)

We are looking for a friendly and reliable Cashier to join our retail team. The ideal candidate will provide excellent customer service while efficiently handling cash and card transactions. This role is key to creating a smooth and welcoming shopping experience for all customers. Key Responsibilities: • Greet customers and handle transactions accurately at the point of sale • Process cash, credit, and other forms of payment following company procedures • Ensure the cash register is balanced at the beginning and end of each shift • Issue receipts, refunds, or exchanges as needed • Maintain a clean and organized checkout area • Assist with gift wrapping, bagging, and other customer service tasks • Answer customer inquiries and direct them to the appropriate team member when needed • Report any issues with cash handling, systems, or suspicious activity to the Store Manager Requirements: • Previous cashier or customer service experience in a retail setting preferred • Strong attention to detail and accuracy in handling transactions • Good communication and interpersonal skills • Ability to work in a fast-paced environment and handle multiple customers • Basic math and computer skills • High school diploma or equivalent Preferred Skills: • Experience using POS systems • Multilingual abilities are a plus • Friendly, patient, and customer-oriented mindset