About Sensate Talent & Our Collaboration with a Luxury Jewelry Brand

A leading Luxury Jewelry Brand is a contemporary house rooted in regional identity, creativity, and craftsmanship. Designed and produced in the UAE, the brand is known for its bold, modern expression of culture, seamlessly blending heritage with innovation within the regional and international luxury landscape.

Sensate Talent is a boutique recruitment firm specializing in luxury, creative, and consumer-facing leadership roles across the Middle East. With a deep understanding of premium brands, high-growth environments, and cultural nuance, Sensate Talent partners closely with clients to identify talent that aligns not only with technical requirements, but also with brand values and long-term ambition.

Sensate Talent has been appointed as the exclusive recruitment partner for this search, working in close collaboration with the leadership team to ensure a thoughtful, discreet, and high-quality hiring process.

Job Title: Business Manager

Company: Luxury Jewelry Brand
Location: Dubai, UAE (Full-time On-site)
Reports to: Founders / Board of Directors
Direct Reports: Sales & Operations Supervisor, Senior Accountant
Dotted Line Reports: Marketing Manager
Indirect Reports: Jewelry Consultant (reports into Sales & Operations Supervisor)

Role Purpose

The Business Manager is responsible for driving revenue growth, commercial execution, and channel performance. This role focuses on sales leadership, partner management, pricing discipline, and operational execution, while working closely with the founders on strategy and business direction. 

It is a hands-on growth role designed for a strong commercial leader who wants to scale with the brand and grow into broader responsibility over time.

Key Responsibilities

1. Commercial & Revenue Leadership

•  Drive top-line revenue across:

•  Direct sales

• Wholesale, consignment, and collaborations

• Manage key retail and wholesale partners and day-to-day commercial relationships.

• Monitor sell-through, stock rotation, and channel performance.

• Execute pricing, discounting, and promotion policies in line with brand positioning.

• Identify growth opportunities across channels, products, and markets.

2. Sales Operations & Execution

• Translate commercial plans into clear weekly and monthly sales targets.

• Work closely with operations to ensure stock availability and timely delivery.

• Support negotiations with partners under founders’ guidance.

• Ensure strong execution across retail, online, and wholesale touchpoints.

3. Financial & Performance Management

• Own commercial KPIs including:

• Revenue by channelo Gross margin contribution

• Sell-through and inventory efficiency

• Support budgeting, forecasting, and performance tracking in collaboration with finance.

• Monitor costs and commercial efficiency within approved budgets.

•  Prepare clear performance reports and insights for founders.

4. Team Leadership & Development

• Lead and develop the sales and operations team.

• Set clear targets, priorities, and KPIs.

• Foster a performance-driven, collaborative culture.

• Support hiring and onboarding of commercial roles as the business grows.

5. Brand & Cross-Functional Collaboration

• Work closely with marketing to align campaigns, launches, and collaborations with sales objectives.

• Ensure brand consistency and premium positioning across all sales channels.

• Champion customer experience and after-sales excellence.

Success Metrics

• Revenue growth by channel

• Sell-through and stock rotation

• Gross margin contribution

• Partner performance and retention

• Team performance and execution quality

Profile & Experience

• 5–10 years experience in commercial, sales, or business management roles.

• Strong background in luxury, fashion, jewelry, or premium brands.

• Proven ability to drive sales performance and manage key accounts.

• Solid commercial and numerical understanding (pricing, margins, KPIs).

• Hands-on, execution-focused, and growth-oriented.

• Ambition to grow into broader leadership responsibility over time.

Why This Role

• Direct exposure to founders and decision-making.

• Opportunity to grow with an iconic regional brand.

• Clear path to expanded responsibility as the business scales.

• Meaningful impact in a fast-moving, creative, premium environment.